Shipping Policy | Goldie Mocks Studio
Fast, Reliable Shipping for Your Fan-Designed Apparel
At Goldie Mocks Studio, we understand that receiving your fan-designed sports merchandise quickly and securely is just as important as the quality of our products. Our shipping policy is crafted with transparency and customer satisfaction as our top priorities.
Shipping Rates
We’ve streamlined our shipping costs to offer you simplicity and value:
Domestic Shipping
- Continental United States: Flat rate of just $5.99 for Standard Shipping
- Alaska & Hawaii: Flat rate of $7.99 for Standard Shipping
International Shipping
- Worldwide Delivery: Flat rate of only $7.99 for Standard Shipping
- Canada: Flat rate of $6.99 for Standard Shipping
Our flat-rate shipping applies to all orders regardless of size or weight—whether you’re ordering a single cap or multiple jerseys, your shipping cost remains predictable.
Calculate Your Shipping Cost
To view exact shipping charges:
- Add your favorite fan-designed merchandise to your cart
- Proceed to checkout
- Enter your shipping address
- The system will automatically display your shipping cost before payment
Delivery Timeframes
When Will Your Fan Gear Arrive?
We work diligently to get your merchandise to you as quickly as possible:
- Processing Time: 1-2 business days (we carefully pack your order to ensure perfect condition)
- Standard Shipping Time:
- Continental US: 7-10 business days
- International: 10-15 business days
Please note: Delivery times may extend during major sporting seasons, special events, or holidays. We’ll notify you of any potential delays affecting your specific order.
Special Products
Apparel, Blankets & Larger Items
Our premium apparel, blankets, and other larger items maintain the same flat-rate shipping. During peak seasons and special events, these items may require 1-2 additional processing days to ensure quality.
Shipping Destinations
Multiple Shipping Addresses
Currently, Goldie Mocks Studio doesn’t support shipping to multiple addresses within a single order. For sending products to different locations (perhaps gifts for fellow fans), please place separate orders for each destination.
PO Boxes and Military APO/FPO Addresses
We proudly support our military customers and offer shipping to:
- Post Office Boxes (PO Boxes)
- Military APO/FPO addresses
For APO/FPO shipments:
- Packages ship via DHL Globalmail, then transfer to USPS for final delivery
- Delivery may require up to an additional 45 days
- Tracking information stops updating once the package enters the military mail system due to security protocols
VAT & Customs Information
International Orders from the US
- Orders ship under DDU terms (Delivered Duty Unpaid)
- Goldie Mocks Studio does not collect VAT (Value Added Tax)
- All taxes, duties, and customs fees are the responsibility of the recipient
We recommend contacting your local customs office for information about potential import duties or taxes that may apply to your order.
Orders to the UK and EU
- Products shipped to the United Kingdom and European Union may be subject to local VAT rates and import duties
- These charges are the responsibility of the recipient and are collected upon delivery
Order Tracking
After your order ships, you’ll receive a confirmation email with tracking information. You can also monitor your order’s journey by:
- Logging into your Goldie Mocks Studio account
- Visiting the “Track Your Order” section
- Entering your order number and email
Return Shipping
Please refer to our Returns and Refunds Policy for information about return shipping procedures.
Customer Support
Our fan support team is ready to assist with any shipping questions:
- Email: [email protected]
- Response Time: Within 24 hours
- Hours: Monday-Friday, 9 AM – 6 PM EST
We’re committed to ensuring your Goldie Mocks Studio experience is as exceptional as the fan-designed sports merchandise we deliver.
Last Updated: March 2025